Desmond Achterberg
Senior reviewer at Keystone Rental Journal.

Ran changeovers on three Pocono properties through six summers before writing about any of it. Believes the only meaningful question about coverage is how far the nearest cleaner lives from the door in February, and asks it first.
What Desmond covers
Desmond covers our senior reviewer coverage. Every piece of that work is held to how we test and our editorial policy, which means no company can pay for a place, a score, or a kinder sentence.
How Desmond works
The rule Desmond works to is simple: a number goes on the page only if it can be traced back to something the company itself published. Where a company does not publish a fee or a price, the review says so plainly rather than printing a guess dressed up as research. Our weighting leans hardest on regional reach (30%), licence handling (30%), and the same rubric is applied to every company in the field — the one we rank first included.
Where you will see Desmond’s work
Across our two rankings — management companies and host software — and in the individual reviews, which now run to 95 management companies and 74 software tools, each on its own page with the provider’s published facts laid out in full.
Corrections
If Desmond gets something wrong, we would rather fix it than defend it. Tell us and we correct it promptly and note the change.